Payment Methods

Phodence accepts the following debit and credit card brands through the secure card-payment option presented at checkout:

• Visa
• Mastercard
• American Express
• Discover
• JCB
• Diners Club

PayPal, Apple Pay, Google Pay, Shop Pay, Elo, UnionPay and Klarna are not listed as accepted methods on this page. The available card-payment step may depend on the billing country, card issuer, order and payment-provider eligibility.

Currency

Product, cart and checkout totals are presented in US dollars (USD). Your card issuer may apply its own exchange rate or international transaction fee.

Authorization and failed payments

Use only a card you are authorized to use. Before submitting payment, review the selected item, quantity, shipping charge, tax and final total. If authorization fails, check the card details and billing address, complete any issuer verification request, or contact the card issuer. Do not send full card details or one-time verification codes by email.

Pending charges and duplicate attempts

A declined or interrupted attempt may temporarily appear as a pending authorization. The card issuer controls when a pending authorization is released. Avoid repeatedly submitting the same payment while an attempt is still processing.

Payment security

Card information is handled by the secure checkout and payment providers. Phodence does not receive the full card number.

Refunds

An approved refund is returned to the original payment method. Phodence processes an approved refund within 5 business days; the card issuer or payment provider may need additional time to post it.

Customer Support: Available 24 hours a day, 7 days a week.
Questions: support@phodence.com.