Contact Us
Phodence support switchboard
Route every store question through support@phodence.com. The switchboard below helps make the first reply useful.
Line ORDER
Include the order number and purchaser name. Do not email passwords, complete card numbers, or government identifiers.
Line PRODUCT
Name the product and variant, then state whether the question concerns measurements, included parts, charging, power, installation, assembly, or care.
Line DELIVERY
Add every tracking number and the latest carrier scan. For a damaged carton, missing component, battery concern, broken glass, or electrical issue, attach photographs of the full item, affected detail, packaging, shipping label, and relevant parts. Keep packaging until review is complete.
Line PRIVACY
Identify the privacy right or question and the country or region that may apply. We may need to verify identity before completing a request.
Reference console
You may also use the contact form on this page for questions about phodence.com.