Contact Phodence

For product questions, order support, delivery issues, returns, refunds or privacy requests, email support@phodence.com. Include your order number when contacting us about an existing purchase.

Customer Support: Available 24 hours a day, 7 days a week.

For a return, wait for written authorization and the return instructions before sending an item. Do not include full payment-card details or other highly sensitive information in a message or contact form.

Business information

Operator: Shenqiu County Zongshilai Department Store
Registration number: 92411624MAE0T30F1Y
Registered address: No. 233, Donglizhuang, Lilaozhuang Township, Shenqiu County, Henan Province, China
Customer support phone: +86 185 2224 3488
Customer support email: support@phodence.com